Windows & Doors Installation Project Manager

Andersen Windows, Inc.; Middleburg Heights, Northern (OH, KY); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Profit sharing

401(k) match

Medical, Dental, Vision coverage

Paid time off

Parental leave

Job summary

Andersen Corporation is seeking an Install Project Manager for the Cleveland market. You will manage window and door replacement projects from measurement through installation, ensuring homeowner delight and budget alignment.

Ideal candidates have 5+ years in home improvement, strong communication skills, and a valid driver's license. The role requires coordinating with sales, installation crews, and subcontractors to deliver projects on time and to contract specifications.

Qualifications

• Customer service experience, win/win problem solving and conflict resolution skills.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.

Responsibilities

• Accurately measure dimensions and determine installation processes for windows and doors.
• Provide installation solutions that match customer expectations and adapt production specs.
• Confirm details within the sales contract to ensure alignment with features and installation.
• Provide feedback to sales reps when a job goes on hold and resolve questions quickly.
• Determine installation labor duration and materials needed to complete the job.
• Complete and submit required job files for quality handoff to internal teams.
• Communicate with installation crew on job specifics and unique factors.
• Approve additional installation labor when needed to finish the job.
• Troubleshoot issues with installation crew, including onsite support.
• Work with homeowners to resolve installation process issues.
• Support sales reps with pre-sale site visits to define project scope and pricing.
• Assist leadership in recruiting installation sub-contractors.

Skills

Customer service

Conflict resolution

Written & verbal communication

Education

High School Degree

Job description

Andersen Corporation is seeking an Install Project Manager for the Cleveland market. You will manage window and door replacement projects from measurement through installation, ensuring homeowner delight and budget alignment.

Ideal candidates have 5+ years in home improvement, strong communication skills, and a valid driver's license. The role requires coordinating with sales, installation crews, and subcontractors to deliver projects on time and to contract specifications.