Wholesale Delivery & Accounts Specialist

Fine Wines & Spirits of North Texas LLC; Washington; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Health care plans (medical, dental, &-

401(k)

Disability and life insurance

Paid parental leave

Pet insurance

Critical illness and accident coverage

Discounted home and auto insurance

College tuition assistance

Career development and product培训

Consumer classes

Job summary

Total Wine & More is seeking a Wholesale Account Representative to manage on-site client relations, conduct wholesale deliveries, and ensure accuracy in orders and documentation. Responsibilities include loading/unloading, picking and packing when not delivering, and communicating promotions to clients.

The role emphasizes maintaining strong relationships, resolving on-site issues, and adhering to regulatory requirements while contributing field insights for route optimization and service

Qualifications

• 3–6 years in delivery driving, wholesale, logistics, customer service, or related field.
• Ability to operate independently and solve non-routine client-facing issues.
• Strong communication skills and product knowledge aptitude.
• Ability to safely lift, load, and handle cases and pallets.
• Technical proficiency with order management tools and handheld devices.
• Valid driver’s license and ability to meet all driving and compliance requirements.

Responsibilities

• Conduct wholesale deliveries by driving company vehicles to customer locations on assigned routes.
• Validate order accuracy before loading, ensuring correct products, quantities, and documentation.
• Load, unload, and support receiving at client locations, ensuring safe, compliant handling of all products.
• Pick and pack wholesale orders during non-delivery periods to support order readiness and fulfillment accuracy.
• Maintain strong client relationships, acting as the local on-site representative to address service needs and elevate concerns.
• Communicate deal sheets, promotions, and product information, advising clients and recommending items based on needs.
• Resolve on-site issues, including shortages, invoicing discrepancies, and delivery exceptions, proposing solutions and coordinating with internal teams.
• Complete all regulatory and compliance requirements related to wholesale delivery and commercial driving.
• Provide field insights to the Account Supervisor to support workflow improvements, route optimization, and overall service quality.

Skills

Delivery experience

Customer service

Communication

Physical fitness

Order management tools

Driver's license

Tools

Order management systems

Handheld devices

Job description

Total Wine & More is seeking a Wholesale Account Representative to manage on-site client relations, conduct wholesale deliveries, and ensure accuracy in orders and documentation. Responsibilities include loading/unloading, picking and packing when not delivering, and communicating promotions to clients.

The role emphasizes maintaining strong relationships, resolving on-site issues, and adhering to regulatory requirements while contributing field insights for route optimization and service