WFH - Client Onboarding Specialist

Virtualite; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Fully remote

Medical benefits

401k

Paid time off

Career growth

Training and leadership

Team collaboration

Job summary

Virtualite is seeking client growth representatives to remotely drive revenue through client expansion and relationship development. You will manage and grow a portfolio of client accounts, identify upsell opportunities, and conduct consultative conversations to uncover evolving client needs.

This fully remote role offers competitive pay, benefits including medical/dental/vision, 401k, and paid time off, plus ongoing training to support career growth.

Qualifications

• Experience in account management, client growth or sales is a plus but not required.
• Strong relationship-building and consultative selling skills.
• Comfortable working independently in a remote environment.
• Organized, detail-oriented and goal-driven.
• Strong written and verbal communication skills.
• Experience in BPO, SaaS, or professional services preferred.

Responsibilities

• Manage and grow a portfolio of client accounts.
• Identify upsell, cross-sell, and service expansion opportunities.
• Conduct consultative conversations to uncover evolving client needs.
• Present additional service solutions aligned with client goals.
• Maintain accurate account notes, forecasts, and growth pipeline in CRM.
• Collaborate with onboarding and operations teams to support client success.

Skills

Account management

Client growth

Sales experience

Relationship-building

Consultative selling

Remote work

Organization

Communication

BPO/SaaS experience

Job description

About Virtualite

Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth by improving efficiency, productivity, and scalability—allowing clients to focus on what matters most.

We are looking for client growth representatives with the ability to work remotely to drive revenue through client expansion and relationship development.

In this role

• Manage and grow a portfolio of client accounts
• Identify upsell, cross-sell, and service expansion opportunities
• Conduct consultative conversations to uncover evolving client needs
• Present additional service solutions aligned with client goals
• Maintain accurate account notes, forecasts, and growth pipeline in CRM tools
• Collaborate with onboarding and operations teams to support client success

We are looking for

• Experience in account management, client growth, or sales roles is a plus but not required
• Strong relationship-building and consultative selling skills
• Comfortable working independently in a remote environment
• Organized, detail-oriented, and goal-driven
• Strong written and verbal communication skills
• Experience in BPO, SaaS, or professional services preferred

What we offer

• Competitive compensation with performance-based incentives
• Fully remote, work-from-home flexibility
• Benefits including medical, dental, vision, 401k, and paid time off
• Opportunities for career growth and advancement
• Ongoing training and leadership support
• Collaborative, client-focused team culture