Wellness Studio Sales & Member Experience Associate

Club Pilates; Warrenton (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Club Pilates Warrenton is seeking a Front Desk/Sales Associate to greet members and guests, drive membership sales, and deliver a welcoming studio experience. As a brand ambassador for Club Pilates and Aligned Fitness Holdings, you will build relationships, support retention, and help clients achieve their fitness goals.

This role blends sales, customer service, and studio operations, requiring a motivated, personable pro who thrives in a fast-paced wellness environment and values teamwork,

Qualifications

• Strong customer service and communication skills.
• Ability to build rapport and establish trust with diverse individuals.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer proficiency, including experience with email, scheduling systems, and Microsoft Office or Google Workspace.

Responsibilities

• Generate new membership sales through proactive outreach, lead follow-up, and relationship-building efforts.
• Conduct consultations with prospective members to understand their fitness goals and recommend appropriate membership options.
• Schedule and promote Intro Classes to convert prospects into active members.
• Meet or exceed individual and studio sales goals and key performance metrics.
• Maintain accurate and timely documentation of all sales activities, communications, and member interactions within ClubReady.
• Deliver exceptional service by warmly greeting members and guests and creating a positive, professional studio atmosphere.

Skills

Customer service

Communication

Rapport building

Multitasking

Organizational skills

Basic computer proficiency

Microsoft Office or Google Workspace

CRM familiarity

Education

High school diploma or equivalent

Tools

ClubReady

Job description

Club Pilates Warrenton is seeking a Front Desk/Sales Associate to greet members and guests, drive membership sales, and deliver a welcoming studio experience. As a brand ambassador for Club Pilates and Aligned Fitness Holdings, you will build relationships, support retention, and help clients achieve their fitness goals.

This role blends sales, customer service, and studio operations, requiring a motivated, personable pro who thrives in a fast-paced wellness environment and values teamwork,