LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Princeton (AL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and |

401(k) retirement savings plan with会社

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, schedule appointments, and assist members with LifeSpa services, always maintaining a cheerful, helpful attitude.

You will support the Department Head with filing and office tasks, handle LifeSpa inquiries, explain products and services, and help clients choose suitable options, including potential upgrades.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answer calls, greet, schedule appointments, and assist members.
• Convert LifeSpa questions into appointments.
• Explain Life Spa products, services, and treatments to guests and help determine their needs.
• Suggest upgrades/add-ons to products and services.
• Complete outgoing confirmation calls and related scheduling outreach.
• Use required safety devices to comply with safety rules.

Skills

Customer service

Phone etiquette

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, schedule appointments, and assist members with LifeSpa services, always maintaining a cheerful, helpful attitude.

You will support the Department Head with filing and office tasks, handle LifeSpa inquiries, explain products and services, and help clients choose suitable options, including potential upgrades.