Wellness Sales & Member Experience Specialist

WellBiz Brands, Inc.; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonuses based on monthly conversion

Complimentary monthly massage

Job summary

WellBiz Brands, Inc. operates Elements Massage Mesa Riverview, seeking a Retail Sales Associate / Customer Service role. You will lead in-store client interactions, explain the Elements Wellness Program, and guide customers through enrollment to create an exceptional massage experience.

Ideal candidates enjoy talking with clients, listening actively, and delivering hospitality with a focus on relationship-building and seamless checkout. Weekend availability is required.

Qualifications

• Ability to follow a proven sales process to enroll clients in wellness programs.
• Love listening to clients and turning feedback into high-quality service.
• Prior retail sales experience preferred; selling memberships or services in person.

Responsibilities

• Lead retail sales and customer service for potential clients and members.
• Inform clients about the Elements Wellness Program and its benefits.
• Follow the sales process to enroll clients into the program.
• Be the first and last face of hospitality in person or on the phone.
• Ensure paperwork and payments are accurate and smooth.
• Collaborate with managers and therapists to create client-centric environment.

Skills

Sales experience

Customer service

Active listening

Communication skills

Team player

Hospitality mindset

Education

High school diploma preferred

Tools

POS systems

Job description

WellBiz Brands, Inc. operates Elements Massage Mesa Riverview, seeking a Retail Sales Associate / Customer Service role. You will lead in-store client interactions, explain the Elements Wellness Program, and guide customers through enrollment to create an exceptional massage experience.

Ideal candidates enjoy talking with clients, listening actively, and delivering hospitality with a focus on relationship-building and seamless checkout. Weekend availability is required.