Sales & Client Services

Elements Massage; Riverview (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Bonuses based on monthly conversion số

A complimentary monthly massage at the

Job summary

Elements Massage Mesa Riverview is seeking a Retail Sales Associate / Customer Service role to create an exceptional massage experience, lead retail sales and enroll clients into the Elements Wellness Program.

You will be the face of hospitality, handle scheduling and payments, and work with managers and therapists to keep clients at the center of the studio. Nights and weekends availability preferred.

Qualifications

• Follow our proven sales process to enroll clients into Elements Wellness Program.
• Excellent listening skills to understand client needs.
• Retail sales experience preferred; in-person memberships or services.
• Customer service in spa-like environment preferred; hospitality and execution.

Responsibilities

• Sell Elements Wellness Program to clients and potential members.
• Lead retail sales and customer service in the studio.
• Process appointments and payments accurately.
• Collaborate with managers and massage therapists to create a client-centric studio.
• Be the first and last face of hospitality in-person or on the phone.

Skills

Sales

Customer service

Listening skills

Teamwork

Hospitality

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Elements Massage Mesa Riverview is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.

Responsibilities

Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+in additional bonuses.

Our Brand Promise

To better the lives of everyone we touch.

Responsibilities and Duties:

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan

• Following our proven sales process to enroll clients into the Elements Wellness Program

• Being the first and final face of hospitality, whether on the phone or in the studio

• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.

• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.

• The right candidate can turn every incident of client criticism to a story of great customer service.

• Prior retail sales experience preferred; selling memberships or services in��person to potential clients.

• Customer Service in a spa��like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy��to��learn computer programs.

• Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits

• Bonuses based on monthly conversion numbers

• A complimentary monthly massage at the studio

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today! Must be available nights and weekends.