Wellness Retail Specialist | Grow Memberships & Relationships

Elements Massage; California; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Commission incentives

Competitive pay

Job summary

Elements Massage is seeking a dynamic retail sales-minded professional to lead client engagement and wellness program enrollment. You will guide clients through our proven sales process, educate them on the Elements Wellness Program, and cultivate long-term relationships while delivering outstanding service.

Join a team that rewards performance with competitive pay and monthly incentives; the role requires excellent communication, flexibility to work evenings/weekends, and a passion for wellness

Qualifications

• Previous experience in retail sales or customer service.
• Proven ability to meet or exceed sales goals.
• Strong communication and relationship-building skills.
• Comfortable discussing services, pricing and memberships.
• Flexible hours including evenings, weekends, holidays.
• Basic computer skills and POS familiarity.

Responsibilities

• Guide clients through the sales process and wellness program.
• Build relationships to create loyal, long-term clients.
• Deliver exceptional customer service at every touchpoint.
• Educate on Elements Wellness Program and memberships.
• Process appointments and payments accurately.
• Collaborate with Managers and Service Providers to ensure great client experience.

Skills

Retail sales

Customer service

Communication

Sales goals

Organization

Multitasking

Empathy

Team player

Job description

Elements Massage is seeking a dynamic retail sales-minded professional to lead client engagement and wellness program enrollment. You will guide clients through our proven sales process, educate them on the Elements Wellness Program, and cultivate long-term relationships while delivering outstanding service.

Join a team that rewards performance with competitive pay and monthly incentives; the role requires excellent communication, flexibility to work evenings/weekends, and a passion for wellness