Wellness Membership Sales & Guest Experience Specialist

Elements Massage; Arizona; Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Hourly pay: $16.00–$17.00

Commissions based on monthly Wellness‑

Medical, vision and dental insurance (

Complimentary monthly massage

Job summary

Elements Massage in Arizona seeks a Retail Sales Associate / Customer Service Associate to deliver an exceptional massage experience and to promote the wellness program. You will guide clients through the membership option and follow our proven sales process to enroll them while maintaining a hospitable studio environment.

Ideal candidates have at least 1 year of direct sales experience, enjoy talking with clients, and can listen attentively to meet their wellness needs.

Qualifications

• 1 year of direct sales experience; selling memberships and service plans in‑person.
• Customer service in a spa‑like environment preferred.
• Ability to listen to clients and enroll them in the Wellness Program.
• Familiarity with office tools and basic computer programs.

Responsibilities

• Create an exceptional massage experience for all clients who enter the studio.
• Inform clients about the Elements Wellness Program membership.
• Follow our sales process to enroll clients into the Wellness Program.
• Be the first and final face of hospitality, on the phone or in‑studio.
• Ensure client paperwork and payments are brief, painless and accurate.
• Work with Managers and Massage Therapists to keep clients at the center.

Skills

Customer service

Sales

Communication

Teamwork

Hospitality

Tools

Scheduling software

POS systems

Job description

Elements Massage in Arizona seeks a Retail Sales Associate / Customer Service Associate to deliver an exceptional massage experience and to promote the wellness program. You will guide clients through the membership option and follow our proven sales process to enroll them while maintaining a hospitable studio environment.

Ideal candidates have at least 1 year of direct sales experience, enjoy talking with clients, and can listen attentively to meet their wellness needs.