Wellness Studio Sales & Guest Services

Elements Massage; Mesa (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonuses based on monthly conversion

Complimentary monthly massage at theスタ

Job summary

Elements Massage Mesa Riverview is seeking a Retail Sales Associate to drive retail sales and deliver outstanding customer service to clients and members.

You will inform clients about the Elements Wellness Program, enroll members, and handle paperwork and payments with a friendly, professional approach.

The role offers commission opportunities, bonuses based on performance, and a welcoming team focused on creating exceptional experiences for every guest.

Qualifications

• Ability to follow our proven sales process to sell the Elements Wellness Program and build customer loyalty.
• Love listening to new, existing, and prospective clients.
• Prior retail sales experience preferred; selling memberships or services in person to potential clients.
• Customer Service in a spa-like environment is preferred; providing hospitality-driven service.
• Familiarity with scheduling and payments processed with computer programs.

Responsibilities

• Lead retail sales and customer service for potential clients and current members.
• Inform clients about the Elements Wellness Program, a membership plan.
• Enroll clients into the Elements Wellness Program.
• Be the first and final face of hospitality, whether on the phone or in the studio.
• Ensure client appointment paperwork and payments are brief, painless, and accurate.
• Collaborate with managers and massage therapists to create a client-centric environment.

Skills

Communication

Listening

Sales experience

Teamwork

Customer service

Tools

CRM software

Job description

Elements Massage Mesa Riverview is seeking a Retail Sales Associate to drive retail sales and deliver outstanding customer service to clients and members.

You will inform clients about the Elements Wellness Program, enroll members, and handle paperwork and payments with a friendly, professional approach.

The role offers commission opportunities, bonuses based on performance, and a welcoming team focused on creating exceptional experiences for every guest.