Wellness Sales & Guest Experience Associate

elementsmassage-wellbizbrands; Denver (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Bonuses based on monthly conversion

Complimentary monthly massage

401k

Vision, Dental, Health Insurance, Life

Disability Insurance

Job summary

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to deliver an exceptional massage experience for every client.

You will inform clients about the Wellness Program, guide them through enrollment, and act as the primary hospitality contact both in the studio and on the phone. Team collaboration and smooth paperwork are essential to success.

Qualifications

• High school diploma or equivalent required.
• Ability to follow a proven sales process to enroll Wellness Program.
• Strong listening skills and customer service orientation.

Responsibilities

• Inform clients about the Elements Massage Wellness Program.
• Follow sales process to enroll clients.
• Be the first and final face of hospitality in person or on the phone.
• Ensure paperwork and payments are accurate and efficient.
• Collaborate with Managers and Therapists to keep clients central.
• Assist with administrative duties as needed.

Skills

Follow sales process

Active listening

Customer service in spa environment

Retail sales experience

Office tools & scheduling software

Team collaboration

Education

High school or equivalent

Tools

Scheduling software

Job description

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to deliver an exceptional massage experience for every client.

You will inform clients about the Wellness Program, guide them through enrollment, and act as the primary hospitality contact both in the studio and on the phone. Team collaboration and smooth paperwork are essential to success.