Wellness Sales & Customer Service Associate

WellBiz Brands, Inc.; Denver (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Bonuses based on monthly conversion 숫?

Job summary

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for every client. You will inform clients about the Wellness Program and guide them through enrollment while delivering hospitality in both phone and studio interactions.

The role emphasizes selling memberships, assisting with paperwork, and collaborating with managers and therapists to place the client at the center of every visit.

Qualifications

• Must follow our sales process to enroll members.
• Excellent listening and communication with clients.
• Experience in retail sales or membership services.
• Customer service in spa-like settings preferred.
• Familiar with scheduling and payments software.

Responsibilities

• Educate clients about Elements Massage Wellness Program.
• Enroll clients into the Wellness Program.
• Greet clients in-person and on the phone with hospitality.
• Process paperwork and payments quickly and accurately.
• Collaborate with managers and therapists to create client-centered environment.
• Assist with administrative duties as assigned.

Skills

Sales process

Active listening

Customer service

Retail sales

Hospitality mindset

Membership selling

Education

High school diploma or equivalent

Tools

Scheduling software

POS systems

Job description

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for every client. You will inform clients about the Wellness Program and guide them through enrollment while delivering hospitality in both phone and studio interactions.

The role emphasizes selling memberships, assisting with paperwork, and collaborating with managers and therapists to place the client at the center of every visit.