Wellness Sales & Guest Experience Associate

elementsmassage-wellbizbrands; Parker (CO); Presencial; USD 23 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonuses based on monthly conversion

Complimentary monthly massage

401k

PTO

Chirocpratic Services

Free Monthly Massages

Store Discounts

Resumo da oferta

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to deliver an exceptional massage experience for every client. You will enroll customers in the Wellness Program, handle payments, and support front-desk operations with a friendly, service-driven approach.

You will work with managers and therapists to keep clients at the heart of the studio, maintain paperwork accuracy, and contribute to a positive team environment.

Qualificações

• Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Responsabilidades

• Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.
• Following our proven sales process to enroll clients into the Elements Massage Wellness Program.
• Being the first and final face of hospitality, whether on the phone or in the studio.
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world.
• Assist with administrative duties as assigned.

Conhecimentos

Sales process

Active listening

Customer service

Retail sales

Hospitality mindset

Office software

Scheduling systems

Formação académica

High school diploma or equivalent

Ferramentas

Scheduling software

POS systems

Descrição da oferta de emprego

Elements Massage Denver West is seeking a Wellness Sales Associate / Customer Service Associate to deliver an exceptional massage experience for every client. You will enroll customers in the Wellness Program, handle payments, and support front-desk operations with a friendly, service-driven approach.

You will work with managers and therapists to keep clients at the heart of the studio, maintain paperwork accuracy, and contribute to a positive team environment.