Wellness Program Sales Associate

elementsmassage-wellbizbrands

Peoria (AZ)

On-site

USD 33,000 - 35,000

Full time

9 days ago

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Benefits offered by this job

Pay rate

Commissions bonus

Insurance

Free monthly massage

Job summary

Elements Massage in Arizona seeks a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for every client who enters the studio. You will inform clients about the Elements Wellness Program, follow a proven sales process to enroll members, and collaborate with managers and therapists to ensure a welcoming, high‑quality guest experience.

The role emphasizes friendly, service‑oriented engagement, accurate paperwork, and teamwork to make every client feel

Qualifications

Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
Like talking, but more important, love listening to all clients.
Turn client criticism into stories of great customer service.
At least 1 year of direct sales experience required.
Customer service in a spa-like environment is preferred; hospitality and execution.
Familiarity with office tools; scheduling and payments processed with computer programs.
Driven to create the best work environment for employees and clients.

Responsibilities

Create an exceptional massage experience for all clients entering the studio.
Inform clients about the Elements Wellness Program, a no-hassle membership plan.
Follow the sales process to enroll clients into the Wellness Program.
Be the first and final face of hospitality, on the phone or in the studio.
Ensure client paperwork and payment process is brief, painless, and accurate.
Work with Managers and Massage Therapists to keep clients at the center of the experience.