Wellness Membership Sales Associate

Elements Massage; Tempe (AZ); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Base wage: $14.35–$15.00 per hour

Bonuses based on sales/conversions

Complimentary monthly massage

Job summary

Elements Massage in Tempe, AZ is seeking a Retail Sales Associate / Customer Service Associate to create an exceptional experience for clients as they enter the studio. You will lead the sale of the Elements Wellness Program and assist current members with ongoing service and membership questions.

The role emphasizes listening over talking, following a proven sales process, and delivering hospitality. A base hourly wage plus commissions rewards performance, with biweekly bonuses and a

Qualifications

• Experience selling memberships or services in-person.
• Strong customer service in a spa-like environment.
• Ability to follow the sales process to enroll clients.
• Excellent listening and communication with clients.

Responsibilities

• Create an exceptional massage experience for clients.
• Explain the Elements Wellness Program benefits.
• Enroll clients into the Wellness Program.
• Be the first and final face of hospitality, on the phone or in-studio.
• Ensure paperwork and payment process is brief and accurate.
• Collaborate with managers and massage therapists to center the client.
• Keep the studio clean and inviting.

Skills

Sales experience

Customer service

Communication skills

Listening skills

Hospitality mindset

POS/office tools

Tools

POS software

Job description

Elements Massage in Tempe, AZ is seeking a Retail Sales Associate / Customer Service Associate to create an exceptional experience for clients as they enter the studio. You will lead the sale of the Elements Wellness Program and assist current members with ongoing service and membership questions.

The role emphasizes listening over talking, following a proven sales process, and delivering hospitality. A base hourly wage plus commissions rewards performance, with biweekly bonuses and a