Spa Wellness Membership Sales Associate

Elements Massage; Peoria (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

Elements Massage in Peoria, AZ is seeking a Retail Sales Associate to deliver an exceptional massage experience and promote the Elements Wellness Program. You will inform clients about membership benefits, enroll them, and act as the first and last face of hospitality in the studio.

Ideal candidates have at least 1 year of direct sales experience, strong listening skills, and a passion for customer service in a spa-like setting. Flexible hours and supportive team culture are offered.

Qualifications

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• At least 1 year of prior direct sales experience required; selling memberships, warranty or service plans in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Skills

Sales experience

Active listening

Customer service

In-person sales

Spa environment

Office tools

Team oriented

Job description

Elements Massage in Peoria, AZ is seeking a Retail Sales Associate to deliver an exceptional massage experience and promote the Elements Wellness Program. You will inform clients about membership benefits, enroll them, and act as the first and last face of hospitality in the studio.

Ideal candidates have at least 1 year of direct sales experience, strong listening skills, and a passion for customer service in a spa-like setting. Flexible hours and supportive team culture are offered.