Wellness Spa Membership Sales Associate

WellBiz Brands, Inc.; Elm Grove (WI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Free monthly service – massage or facI

Discount on retail products

Bonuses based on monthly conversions

Job summary

Elements Therapeutic Massage, LLC is seeking a Retail Sales Associate to help clients discover the Elements Wellness Program and to grow loyalty through attentive service. The role emphasizes listening to clients, guiding conversations, and delivering consistent experiences in a massage studio setting.

Ideal candidates bring prior retail experience, comfort with scheduling and payments, and a customer-first approach.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer service in a spa-looking environment is preferred; hospitality and execution are valued.
• Familiar with modern office tools; scheduling and payments are processed with computer programs.

Responsibilities

• Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Talk with clients, but especially listen to new and existing clients to understand their needs.
• Turn client criticism into stories of great customer service.

Skills

Active listening

Sales process

Customer service

Communication

Tools

Scheduling software

Job description

Elements Therapeutic Massage, LLC is seeking a Retail Sales Associate to help clients discover the Elements Wellness Program and to grow loyalty through attentive service. The role emphasizes listening to clients, guiding conversations, and delivering consistent experiences in a massage studio setting.

Ideal candidates bring prior retail experience, comfort with scheduling and payments, and a customer-first approach.