Wellness Membership Sales & Guest Experience

Elements Massage; Mesa (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401k Match

Referral Bonus

Complimentary monthly massage

Discounts on services

Job summary

Elements Massage in Mesa, AZ seeks a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for clients. You will inform clients about the Elements Wellness Program, follow the sales process, enroll members, and serve as the welcoming face in-person or on the phone.

The role includes processing payments, handling paperwork, and delivering outstanding hospitality. Weekend/evening availability is preferred to meet client needs.

Qualifications

• Prior retail sales experience preferred.
• Selling memberships or services in-person to clients.
• Customer service in spa-like environment preferred.
• Familiarity with scheduling and payments in computer programs.

Responsibilities

• Follow our proven sales process to enroll clients into the Elements Wellness Program.
• Be the first and final face of hospitality, on the phone or in the studio.
• Ensure the client paperwork and payment process is quick and accurate.
• Inform clients about the benefits of the Elements Wellness Program and memberships.

Skills

Sales

Customer service

Hospitality

Listening

Tools

Scheduling software

Payments systems

Job description

Elements Massage in Mesa, AZ seeks a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for clients. You will inform clients about the Elements Wellness Program, follow the sales process, enroll members, and serve as the welcoming face in-person or on the phone.

The role includes processing payments, handling paperwork, and delivering outstanding hospitality. Weekend/evening availability is preferred to meet client needs.