Wellness Front Desk & Patient Concierge (Part-Time)

OPCO Skilled Management; Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare

Dental

Vision

PTO

401K

Job summary

Fiesta Park Wellness & Rehabilitation is seeking a part-time Receptionist to support administrative operations at our Albuquerque facility. You will greet patients, coordinate with staff, and manage confidential information with discretion.

Proficiency in Microsoft Office is preferred, and a professional appearance and communication style is essential. Responsibilities include answering questions, directing callers, and collaborating with departments to ensure smooth patient experiences.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel.
• Presents professional image through appearance, behavior and speech.

Responsibilities

• Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Skills

Microsoft Office

Professional communication

Education

High school diploma

Tools

Word

Excel

Job description

Fiesta Park Wellness & Rehabilitation is seeking a part-time Receptionist to support administrative operations at our Albuquerque facility. You will greet patients, coordinate with staff, and manage confidential information with discretion.

Proficiency in Microsoft Office is preferred, and a professional appearance and communication style is essential. Responsibilities include answering questions, directing callers, and collaborating with departments to ensure smooth patient experiences.