Patient Experience Concierge & Admin Liaison (Part-Time)

Fiesta Park Wellness and Rehabilitation; Albuquerque (NM); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare

Dental

Vision

PTO

401K

Job summary

Fiesta Park Wellness & Rehabilitation in Albuquerque, NM is seeking a Receptionist to provide administrative support and ensure smooth operation of the facility. You will assist managers and staff with organization, communications, and handling confidential material.

Responsibilities include greeting patients, guiding them to services, resolving routine inquiries, and serving as liaison between patients and departments. Proficiency in Microsoft Office and a professional appearance are required.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel
• Presents professional image through appearance, behavior and speech.

Responsibilities

• Meets and greets all new patients to facility; explains and orients patients to facility services.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee.
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Skills

Customer service

Communication

Organization

Education

High school diploma preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Fiesta Park Wellness & Rehabilitation in Albuquerque, NM is seeking a Receptionist to provide administrative support and ensure smooth operation of the facility. You will assist managers and staff with organization, communications, and handling confidential material.

Responsibilities include greeting patients, guiding them to services, resolving routine inquiries, and serving as liaison between patients and departments. Proficiency in Microsoft Office and a professional appearance are required.