Receptionist (Part-Time) 12hr shift 1 day a week

OPCO Skilled Management; Albuquerque (NM); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Healthcare

Dental

Vision

PTO

401K

Résumé du poste

Fiesta Park Wellness & Rehabilitation is seeking a part-time Receptionist to support administrative operations at our Albuquerque facility. You will greet patients, coordinate with staff, and manage confidential information with discretion.

Proficiency in Microsoft Office is preferred, and a professional appearance and communication style is essential. Responsibilities include answering questions, directing callers, and collaborating with departments to ensure smooth patient experiences.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel.
• Presents professional image through appearance, behavior and speech.

Responsabilités

• Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Connaissances

Microsoft Office

Professional communication

Formation

High school diploma

Outils

Word

Excel

Description du poste

Job Type: Part-Time

Benefits Offered (Full-Time Employees)

• Healthcare
• Dental
• Vision
• PTO
• 401K

Your Job Summary

The Receptionist will provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.

Principal Responsibilities

• Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel
• Presents professional image through appearance, behavior and speech.

Fiesta Park Wellness & Rehabilitation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.