Receptionist (Part-Time) 12hr shift 1 day a week

Fiesta Park Wellness and Rehabilitation; Albuquerque (NM); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare

Dental

Vision

PTO

401K

Job summary

Fiesta Park Wellness & Rehabilitation in Albuquerque, NM is seeking a Receptionist to provide administrative support and ensure smooth operation of the facility. You will assist managers and staff with organization, communications, and handling confidential material.

Responsibilities include greeting patients, guiding them to services, resolving routine inquiries, and serving as liaison between patients and departments. Proficiency in Microsoft Office and a professional appearance are required.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel
• Presents professional image through appearance, behavior and speech.

Responsibilities

• Meets and greets all new patients to facility; explains and orients patients to facility services.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee.
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Skills

Customer service

Communication

Organization

Education

High school diploma preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Your Job Summary

The Receptionist will provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.

• Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Job Type: Part-Time

Benefits Offered (Full-Time Employees)

• Healthcare
• Dental
• Vision
• PTO
• 401K

Your Job Summary

The Receptionist will provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.

Principal Responsibilities

• Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between patients and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Qualifications

• High school diploma preferred.
• Proficiency with Microsoft Office: Word and Excel
• Presents professional image through appearance, behavior and speech.

Fiesta Park Wellness & Rehabilitation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.