Wellness Coordinator (Receptionist)- PT OR

Anchor Point Management Group; Happy Valley (OR); On-site; USD 22,454 - 27,552; Full time

Benefits offered by this job

Competitive Pay

Professional Development

401(k) retirement plan

Potential for multi-clinic work

Bonus Potential

Job summary

Anchor Point Management Group is looking for a team member in Happy Valley, OR who will help change the face of chiropractic care. As a trusted advisor, you will assist in providing affordable and accessible care while developing patient relationships. The role involves managing administrative processes, educating patients, and maintaining a clean clinic environment.

We offer competitive pay, potential bonuses, and opportunities for professional development. Join us in our mission to improve wellness in every community we serve.

Qualifications

• Able to work weekends/evenings as required.
• Maintain a professional appearance and appropriate attire.
• Able to lift up to 50 pounds.

Responsibilities

• Support clinic administrative processes and patient education.
• Maintain patient relationships and resolve complaints.
• Educate patients on wellness offerings and services.

Skills

Cheerful demeanor

Dedication to high quality service

Confident in presenting and selling service offerings

Proficient with Microsoft Office

Education

High School diploma or equivalent

Tools

Point of sale software

Computer

Job description

Job Details

Job Location: 9363 SE 82nd Ave - Happy Valley, OR 97086

Salary Range: $16.30 - $20.00 Hourly

Position Summary

Your role at The Joint Chiropractic will consist of you becoming a part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community helping us further our mission. We are on a mission to make routine chiropractic care more affordable and accessible in every community we serve. You will be serving in a high-volume practice where all exams are done efficiently and effectively, allowing you to serve more, safely. This position is designed for season and new doctors alike, as we create an environment where learning is constant and you have the support necessary to focus on what is important, serving every person who walks in with the desire to be on a path to wellness.

Responsibilities

• Coordinators must be excellent multitaskers. Able to perform clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Daily responsibilities focus on maintaining patient relationships, supporting doctor protocols, and resolving patient and visitor complaints directly or by channeling them to appropriate personnel for resolution.
• Strong ability to persuade, selling memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk-ins.
• Greet patients and assist patients in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member account are current and accurate.
• Complete transactions using point of sale software.

Benefits and Compensation

• Competitive Pay.
• Potential for multi-clinic work.
• Bonus Potential.
• Part Time to Full Time opportunities between multiple clinics.
• Oregon Sick Leave (OSL): All employees are eligible to accrue and use OSL in accordance with state law.
• Paid Leave Oregon (PLO): Eligible for the statewide paid leave program if they have earned at least $1,000 in the prior year.
• Oregon Military Family Leave: Eligible for up to 14 days of unpaid leave per deployment if they work an average of 20+ hours per week.
• Retirement: All employees are eligible to participate in the company 401(k) retirement plan.
• Professional Development: Access to ongoing training and development to support clinical excellence and career growth.
• Performance-based bonuses and commissions based on the sale of membership packages.

Qualifications

• Cheerful demeanor.
• Able to work weekends/evenings (as required).
• Dedication to high quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift to 50 pounds.
• High School diploma or equivalent.
• Able to use office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.