Wellness Coordinator (Receptionist)- PT WA

Anchor Point Management Group; Vancouver (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Multi-clinic opportunities

Bonus potential

401(k) retirement plan

Paid sick leave

Job summary

The Joint Chiropractic is seeking a Wellness Clinic Coordinator in Vancouver, WA to join a modern wellness‑based clinic. You will work with doctors and professionals to support patients, educate on wellness offerings, and help manage relationships in a busy front desk environment.

This role emphasizes customer service, sales of memberships and packages, and accurate transactions using a point of sale system. Weekend/evening availability is required.

Qualifications

• High School diploma or equivalent
• Weekend/evening availability
• Able to lift up to 50 pounds
• Strong customer service and communication skills
• Willingness to work in a wellness/healthcare environment
• Proficient with Microsoft Office

Responsibilities

• Coordinate clinic operations in a wellness-based chiropractic office
• Manage patient relationships and support doctor protocols
• Process transactions using the POS system
• Educate patients on wellness offerings and memberships
• Greet patients and assist with required paperwork
• Maintain clinic cleanliness and organized workspace

Skills

Cheerful demeanor

Weekend/evenings availability

Professional appearance

Customer service mindset

Sales ability

Stand/walk long periods

Able to lift 50 pounds

Microsoft Office proficiency

Presenting to customers

Education

High School diploma or equivalent

Tools

Point of sale software

Job description

Job Location: 305 SE Chkalov Dr STE 160, Vancouver, WA - Vancouver, WA 98683

Salary Range: $17.13 - $20.00 Hourly

Why Join Us

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self‑motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world‑class organization, we want to talk to you.

Position Summary

Your role at The Joint Chiropractic will consist of becoming part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community, helping us further our mission to make routine chiropractic care more affordable and accessible in every community we serve.

Duties and Responsibilities

• As a Wellness Clinic Coordinator, work with a team of doctors and professionals in a modern, wellness‑based chiropractic clinic where positivity and relationship building are essential to success.
• Coordinators must be excellent multitaskers, able to perform clinic administrative processes, patient support, education, and transaction completion using point of sale software.
• Daily responsibilities focus on maintaining patient relationships, supporting doctor protocols, and resolving patient and visitor complaints directly or by channeling them to appropriate personnel for resolution.
• Strong ability to persuade, selling memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk‑ins.
• Greet patients and assist patients in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member accounts are current and accurate.
• Complete transactions using point of sale software.

Benefits and Compensation

• Competitive Pay
• Potential for multi‑clinic work
• Bonus Potential
• Part‑time to full‑time opportunities between multiple clinics available (please see website for opportunities)
• Eligible for performance‑based bonuses and commissions based on the sale of membership packages.
• Retirement: All employees eligible to participate in the company 401(k) retirement plan.
• Paid Sick and Safe Leave (PSSL): Accrue 1 hour of PSSL for every 40 hours worked in Washington, usable for qualifying medical or safety reasons.
• WA Paid Family and Medical Leave: Participation in the state‑mandated insurance program, providing up to 12–18 weeks of paid leave for qualifying life events.
• Professional Development: Access to ongoing training and development opportunities to support clinical excellence and career growth.

Qualifications

• Cheerful demeanor
• Able to work weekends/evenings (as required)
• Dedication to high quality service
• Maintain a professional appearance and appropriate attire
• Enthusiastic approach to customer service
• Confident in presenting and selling service offerings
• Able to stand and/or sit for long periods of time
• Able to lift to 50 pounds
• High School diploma or equivalent
• Able to use office equipment: computer, scanner, phone system
• Proficient with Microsoft Office

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.