Wellness Coordinator (Receptionist)- OH

Anchor Point Management Group; University Heights (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bonus Potential

Multi-clinic opportunities

Job summary

The Joint Chiropractic in University Heights, OH is seeking a proactive team member to join a high‑volume, wellness‑based clinic. You will support doctors, assist patients, and process memberships with a customer‑centric approach.

This role emphasizes patient care, efficient clinic operations, and opportunities to advance across multiple clinics. Weekend/evening availability and professional presentation are required.

Qualifications

• Cheerful demeanor and positive attitude are required.
• Flexibility to work weekends and evenings as needed.
• Commitment to high-quality service and professional appearance.

Responsibilities

• Work with doctors and staff in a wellness‑based chiropractic clinic.
• Handle clinic administrative tasks, patient support, and POS transactions.
• Meet daily and monthly performance goals.
• Maintain patient relationships and aid doctor protocols; address complaints.
• Persuade customers and sell memberships/packages.
• Educate patients on wellness offerings and services.
• Manage calls and walk‑ins; greet patients and assist with paperwork.
• Keep clinic clean and workspace organized; ensure accounts are accurate.
• Complete transactions using POS software.

Skills

Cheerful demeanor

Weekend/evening flexibility

Customer service

Professional appearance

Sales experience

Education

High School diploma or equivalent

Tools

Microsoft Office

Office equipment

Job description

Job Details

Job Location: 13910 Cedar Rd STE 5, University Heights, OH - University Heights, OH 44118

Salary Range: $16.00 - $20.00 Hourly

Why Join Us

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world‑class organization, we want to talk to you.

Position Summary

Your role at The Joint Chiropractic will consist of becoming a part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community helping us further our mission to make routine chiropractic care more affordable and accessible in every community we serve. You will be serving in a high‑volume practice where all exams are done efficiently and effectively, allowing you to serve more, safely. This position is designed for new doctors alike, as we create an environment where learning is constant and you have the support necessary to focus on what is important: serving every person who walks in with the desire to be on a path to wellness.

Competitive Pay and Benefits

• Competitive Pay
• Potential for multi‑clinic work
• Bonus Potential
• Part Time to Full Time between multiple clinics available (please see website for opportunities)

Duties and Responsibilities

• Work with a team of doctors and professionals in a modern, wellness‑based chiropractic clinic where positivity and relationship building are essential.
• Be an excellent multitasker, performing clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Meet daily and monthly performance goals.
• Maintain patient relationships, support doctor protocols, and resolve patient and visitor complaints directly or by channeling them to appropriate personnel.
• Persuade customers and sell memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk‑ins.
• Greet patients and assist them in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member accounts are current and accurate.
• Complete transactions using point of sale software.

Qualifications and Knowledge

• Cheerful demeanor.
• Able to work weekends/evenings as required.
• Dedication to high quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• High School diploma or equivalent.
• Proficient with office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.