Wellness Coordinator

Anchor Point Management Group; Mentor (OH); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Competitive Pay

Bonus Potential

Multi-clinic work opportunities

Job summary

Anchor Point Management Group is looking for a Wellness Clinic Coordinator in Mentor, Ohio. You will play a vital role in providing exceptional customer service as part of a dedicated team helping our community. This position supports a busy chiropractic practice where your positive attitude and multitasking skills will directly contribute to patient satisfaction.

The ideal candidate will be proactive in patient engagement and education while maintaining a clean and organized clinic environment. Competitive pay, potential for bonuses, and flexible scheduling options are available.

Qualifications

• Cheerful demeanor and enthusiasm in customer service.
• Able to work weekends/evenings as required.
• Confident in presenting and selling service offerings.

Responsibilities

• Work with a team of doctors in a wellness-based chiropractic clinic.
• Maintain patient relationships and support doctor protocols.
• Manage clinic phone calls and walk-ins.

Skills

Customer service

Multitasking

Sales ability

Education

High School diploma or equivalent

Tools

Microsoft Office

Point of sale software

Job description

Job Details

Job Location: 9360 Mentore Ave Unit C - Mentor, OH 44060

Salary Range: $16.00 - $20.00 Hourly

Position Summary

Your role at The Joint Chiropractic will consist of you becoming a part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community helping us further our mission. We are on a mission to make routine chiropractic care more affordable and accessible in every community we serve. You will be serving in a high-volume practice where all exams are done efficiently and effectively, allowing you to serve more, safely. This position is designed for season and new doctors alike, as we create an environment where learning is constant and you have the support necessary to focus on what is important, serving every person who walks in with the desire to be on a path to wellness.

Duties and Responsibilities

• As a Wellness Clinic Coordinator with The Joint Chiropractic you will work with a team of doctors and professionals in a modern, wellness-based chiropractic clinic where positivity and relationship building are essential to being successful.
• Coordinators must be excellent multitaskers. Able to perform clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Daily responsibilities focus on maintaining patient relationships, supporting doctor protocols, and resolving patient and visitor complaints directly or by channeling them to appropriate personnel for resolution.
• Strong ability to persuade, selling memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk‑ins.
• Greet patients and assist patients in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member accounts are current and accurate.
• Complete transactions using point of sale software.

Qualifications

• Cheerful demeanor.
• Able to work weekends/evenings (as required).
• Dedication to high quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• High School diploma or equivalent.
• Able to use office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.

Benefits

• Competitive Pay.
• Potential for multi‑clinic work.
• Bonus Potential.
• Part Time to Full Time across multiple clinics available.