Wellness Concierge | Client Experience Specialist

Restore Hyper Wellness - RHWS022; Cerritos (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Competitive pay with bonuses

Job summary

Restore Hyper Wellness is seeking a Wellness Representative to greet clients, educate them on services, and create a welcoming store culture. You’ll be the face of the location, delivering a high-quality customer experience while promoting memberships and service packages.

Candidates should be passionate about health and wellness, with at least one year in customer service in retail, willingness to work weekends, and strong communication and teamwork skills.

Qualifications

• Must be passionate about health and wellness.
• At least 1 year of customer service experience in a retail environment.
• Willingness to work on weekends and engage customers.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.

Responsibilities

• Greet clients and assist with Restore's wellness services.
• Help clients over the phone, manage voicemails, and book/schedule/cancel appointments.
• Onboard new clients, complete waivers, and create profiles in POS system.
• Educate clients on services, benefits, and at-home care options.
• Maintain a safe, clean, and welcoming store environment.

Skills

Health & wellness passion

Customer service experience

Weekend availability

Communication

Teamwork

Education

Kinesiology / Exercise Science degree (or pursuing)

Job description

Restore Hyper Wellness is seeking a Wellness Representative to greet clients, educate them on services, and create a welcoming store culture. You’ll be the face of the location, delivering a high-quality customer experience while promoting memberships and service packages.

Candidates should be passionate about health and wellness, with at least one year in customer service in retail, willingness to work weekends, and strong communication and teamwork skills.