Wellness Experience Specialist

Restore Hyper Wellness - RHWS022; Lynnfield (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Flexible schedules

Casual dress code

Wellness-focused environment

Job summary

Restore Hyper Wellness is seeking a friendly Hyper Wellness Representative to greet clients, explain services, and assist with bookings in a welcoming retail setting.

You’ll onboard new clients, upsell service packages, and maintain a clean store while delivering a high-quality customer experience. Weekend availability and strong communication are essential to thrive in our wellness-focused team.

Qualifications

• At least one year of customer service experience in a retail environment.
• Strong communication and collaboration skills.
• Weekend work availability is preferred.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services.
• Helping clients over the phone, handling voicemails, and booking appointments.
• Onboarding new clients by completing medical waivers and creating profiles.
• Conducting tours and selling service packages and memberships.
• Educating clients on services, benefits, precautions, and at-home care.
• Maintaining a safe, clean environment and serving as a product expert.

Skills

Customer service

Communication

Teamwork

Retail experience

Education

Kinesiology / Exercise Science degree

Job description

Restore Hyper Wellness is seeking a friendly Hyper Wellness Representative to greet clients, explain services, and assist with bookings in a welcoming retail setting.

You’ll onboard new clients, upsell service packages, and maintain a clean store while delivering a high-quality customer experience. Weekend availability and strong communication are essential to thrive in our wellness-focused team.