Wellness Concierge & Member Experience Specialist

Restore Hyper Wellness; Stamford (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Restore Hyper Wellness is seeking a friendly Wellness Representative to greet clients and guide them through our services. You will assist with scheduling, onboarding new clients, and explaining the benefits of our offerings.

The role emphasizes a passion for health and wellness, weekend availability, and strong communication. Join a casual, wellness-focused team that values contribution and a positive store culture.

Qualifications

• At least 1 year of customer service experience in retail.
• Strong communication and collaboration skills.
• Passion for health and wellness.

Responsibilities

• Greet clients and assist with Restore's wellness services.
• Handle calls, voicemails, and scheduling tasks.
• Onboard new clients by completing medical waivers and POS profiles.
• Explain services and memberships to clients and upsell packages.
• Educate clients on medical benefits and at-home care.
• Perform opening and closing procedures.
• Maintain a safe, clean, and welcoming environment.
• Represent the Restore brand and core values.

Skills

Customer service

Communication

Weekend availability

Education

Degree in kinesiology/related field

Job description

Restore Hyper Wellness is seeking a friendly Wellness Representative to greet clients and guide them through our services. You will assist with scheduling, onboarding new clients, and explaining the benefits of our offerings.

The role emphasizes a passion for health and wellness, weekend availability, and strong communication. Join a casual, wellness-focused team that values contribution and a positive store culture.