Hyper Wellness Concierge & Membership Advisor

Restore Hyper Wellness of Chicago; Deerfield (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Complimentary access

Discounted services

Job summary

Restore Hyper Wellness is seeking a friendly and energetic representative to welcome clients and guide them through our wellness services. You will handle bookings, onboarding, and customer inquiries, while presenting our service packages and memberships.

The role emphasizes strong communication, teamwork, and a passion for health and wellness. Weekend shifts are required, and you will operate in a supportive retail-like environment with extensive client interaction.

Qualifications

• At least one year of customer service experience in a retail environment.
• Strong communication and collaboration skills.
• Willingness to work weekends and flexible shifts.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.

Responsibilities

• Greet clients and assist with wellness services.
• Assist with booking, scheduling, rescheduling and cancellations.
• Onboard new clients and create profiles in the POS system.
• Conduct tours and sell service packages and memberships.
• Educate clients on services, benefits, and at-home care.
• Perform opening and closing procedures.
• Maintain a clean and secure environment for guests and staff.
• Represent the brand and uphold Restore’s values.
• Foster an engaging, inclusive store culture.

Skills

Customer service

Communication

Team collaboration

Weekend availability

Kinesiology degree

Education

Degree in kinesiology or related field

Job description

Restore Hyper Wellness is seeking a friendly and energetic representative to welcome clients and guide them through our wellness services. You will handle bookings, onboarding, and customer inquiries, while presenting our service packages and memberships.

The role emphasizes strong communication, teamwork, and a passion for health and wellness. Weekend shifts are required, and you will operate in a supportive retail-like environment with extensive client interaction.