Wellness Concierge - Flexible Schedules for Members

Restore Hyper Wellness - RHWM045; Lynnfield (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

A competitive salary plus bonuses

Flexible Schedules

Casual Dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness is seeking a Store Representative to be the face of our location, delivering a high-quality customer experience. You will greet clients, assist with wellness services, and guide them through bookings and onboarding processes.

As a vital team member, you’ll educate clients on services, safety precautions, and at-home care, while upholding our core values and ensuring a welcoming store culture for guests and staff alike.

Qualifications

• Customer service experience in a retail environment.
• Willing to work weekends.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology/exercise science/personal training or related field.

Responsibilities

• Greet clients and assist with Restore’s wellness services.
• Help clients over the phone, manage voicemails, and handle bookings.
• Onboard new clients by completing medical waivers and creating profiles in the POS.
• Conduct tours and promote service packages and memberships.
• Educate clients on Restore services, benefits, precautions, and at-home care.
• Perform opening and closing procedures.
• Maintain a safe, clean environment for guests and employees.
• Represent the brand by embodying Restore’s values and mission.
• Foster a fun, engaging store culture with team recognition.

Skills

Customer service experience

Weekend availability

Communication

Team collaboration

Education

Degree in kinesiology / exercise science / personal training or related field

Tools

Point-of-Sale system

Job description

Restore Hyper Wellness is seeking a Store Representative to be the face of our location, delivering a high-quality customer experience. You will greet clients, assist with wellness services, and guide them through bookings and onboarding processes.

As a vital team member, you’ll educate clients on services, safety precautions, and at-home care, while upholding our core values and ensuring a welcoming store culture for guests and staff alike.