Wellness Concierge: Client Experience & Membership Sales

Vida-Flo; Nashville (TN); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Vida-Flo is seeking a Wellness Consultant to enhance the client experience from check-in to checkout. You will educate guests on services and memberships, build relationships, and drive memberships with a friendly, results-oriented approach.

You’ll need strong communication, eagerness to learn, and the ability to work in a fast-paced, team-driven clinic environment. Compensation includes hourly pay with performance incentives, reflecting your impact on clinic goals.

Qualifications

• Experience in hospitality, retail, membership sales, fitness, wellness, aesthetics, customer experience, or another relationship-driven sales environment is a plus.
• Energetic, personable, and relationship-driven; comfortable starting conversations and making recommendations.
• Knowledge of memberships and services sales is preferred.

Responsibilities

• Create a warm, welcoming, and memorable experience for every guest.
• Build genuine relationships with clients and learn what brings them to Vida-Flo.
• Listen to client needs and educate them on our services, memberships, and wellness offerings.
• Make thoughtful recommendations based on each client’s needs and goals.
• Confidently introduce and sell memberships and additional services.
• Follow up with prospective and existing clients to turn conversations into appointments and memberships.
• Help drive clinic goals around membership growth, revenue, retention, and overall performance.

Skills

People skills

Sales minded

Communication

Relationship building

Job description

Vida-Flo is seeking a Wellness Consultant to enhance the client experience from check-in to checkout. You will educate guests on services and memberships, build relationships, and drive memberships with a friendly, results-oriented approach.

You’ll need strong communication, eagerness to learn, and the ability to work in a fast-paced, team-driven clinic environment. Compensation includes hourly pay with performance incentives, reflecting your impact on clinic goals.