Vida-Flo Wellness Consultant | Client Experience & Sales

Vida-Flo USA; Murfreesboro (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Performance incentives

Welcoming work environment

Job summary

Vida-Flo USA in Murfreesboro, TN is seeking an energetic Wellness Consultant focused on client experience and sales. You’ll engage guests, educate them on services and memberships, and build lasting relationships to guide wellness journeys.

You’ll talk with guests, ask insightful questions, and confidently recommend memberships and services, aiming to meet personal and clinic goals in a fast-paced, team-driven environment.

Qualifications

• Experience in hospitality, retail, membership sales, fitness, wellness, aesthetics, customer experience, or another relationship-driven sales environment.
• Strong communication and listening skills.
• Ability to build relationships and meet measurable goals.

Responsibilities

• Create a warm, welcoming, and memorable experience for every guest.
• Build genuine relationships with clients and learn what brings them to Vida-Flo.
• Educate clients on services, memberships, and wellness offerings; make thoughtful recommendations.
• Confidently introduce and sell memberships and additional services.
• Follow up with prospective and existing clients to turn conversations into appointments and memberships.
• Help drive clinic goals around membership growth, revenue, retention, and performance.
• Coordinate with clinical team to ensure a seamless check-in through checkout.
• Manage scheduling, checkout, memberships, payments, and front-of-clinic responsibilities.

Skills

Customer-focused

Sales oriented

Communication skills

Relationship building

Organized

Job description

Wellness Consultant | Client Experience & Sales

Vida-Flo | IV Hydration & Wellness

This is more than a front-desk position.

At Vida-Flo, our Wellness Consultants are at the heart of the client experience. From the moment a guest walks through the door to the moment they leave, you’re helping them feel welcomed, cared for, and confident in their wellness journey.

We’re looking for an energetic, personable, and relationship-driven Wellness Consultant who genuinely enjoys connecting with people and is motivated by growth, sales, and results.

You’ll get to know our clients, understand what brought them in, educate them on our services, and help them discover ways Vida-Flo can support their ongoing wellness goals. You should be comfortable starting conversations, asking thoughtful questions, making recommendations, and confidently talking about memberships and services when they’re a good fit.

If you’re someone who loves people, enjoys a little friendly competition, takes pride in creating an exceptional experience, and wants your performance to directly impact your success, you may be a great fit for our team.

What You’ll Do

• Create a warm, welcoming, and memorable experience for every guest.
• Build genuine relationships with clients and learn what brings them to Vida-Flo.
• Listen to client needs and educate them on our services, memberships, and wellness offerings.
• Make thoughtful recommendations based on each client’s individual needs and goals.
• Confidently introduce and sell memberships and additional services.
• Follow up with prospective and existing clients to turn conversations and leads into appointments and memberships.
• Help drive clinic goals around membership growth, revenue, retention, and overall performance.
• Work closely with our clinical team to create a seamless experience from check-in through checkout.
• Manage scheduling, checkout, memberships, payments, and other front-of-clinic responsibilities accurately.
• Keep the clinic clean, organized, polished, and inviting.
• Participate in team meetings, sales training, role-playing, and ongoing professional development.
• Bring positive energy, accountability, and a team-first attitude every day.

What Success Looks Like

This role is about much more than answering phones and checking clients in.

Our strongest Wellness Consultants:

• Make every client feel genuinely welcomed and cared for.
• Build lasting relationships with our guests.
• Consistently generate new memberships and repeat visits.
• Recognize opportunities to recommend additional services that genuinely benefit the client.
• Follow up consistently with leads, prospects, and existing clients.
• Help retain and engage our membership base.
• Contribute to clinic revenue and performance goals.
• Take ownership of their results and look for ways to improve.
• Bring energy, positivity, and accountability to the team.

Who We’re Looking For

You’ll thrive in this role if you:

• Love working with people and naturally connect with others.
• Enjoy sales and feel comfortable asking for the business.
• Are confident starting conversations and building relationships.
• Have strong communication and listening skills.
• Bring positive energy and enthusiasm to your work.
• Are organized, dependable, and detail-oriented.
• Enjoy working toward measurable goals and being recognized for your results.
• Take initiative and look for solutions rather than waiting to be told what to do.
• Are coachable and excited to learn.
• Thrive in a fast-paced, collaborative environment.
• Take pride in creating an elevated, professional client experience.

Experience in hospitality, retail, membership sales, fitness, wellness, aesthetics, customer experience, or another relationship-driven sales environment is a plus.

Compensation

Starting at $18/hour + performance incentives

Your opportunity to earn more is directly connected to your performance and contribution to the clinic. We reward Wellness Consultants who create exceptional client experiences, build strong relationships, grow memberships, and help Vida-Flo reach its goals.

If you’re outgoing, driven, people-oriented, and excited about wellness, we’d love to meet you.