Wellness Concierge: Client Experience & Membership Growth

Vida-Flo USA; Murfreesboro (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Vida-Flo USA is seeking an energetic Wellness Consultant for its Murfreesboro clinic. You will welcome guests, identify their wellness goals, educate them on services, memberships, and perks, and help guide decisions with thoughtful recommendations.

This in-person, relationship-driven role emphasizes building lasting client connections, driving membership growth and revenue, coordinating scheduling and payments, and collaborating with the clinical team to deliver a seamless experience every day.

Qualifications

• Experience in hospitality, retail, membership sales, fitness, wellness, or another relationship-driven sales environment
• Strong communication, listening, and interpersonal skills
• Ability to educate clients on services and memberships and close sales

Responsibilities

• Create a warm, welcoming experience for every guest.
• Build genuine client relationships and learn needs.
• Educate clients on services and memberships.
• Make recommendations based on individual goals.
• Confidently introduce and sell memberships and services.
• Follow up with leads to turn conversations into appointments.
• Help drive clinic goals around membership growth and revenue.
• Work with the clinical team to ensure a seamless experience.
• Manage scheduling, checkout, memberships, and payments.
• Keep the clinic organized and inviting.
• Participate in sales training and team meetings.
• Bring energy and accountability to the team.

Skills

People skills

Sales

Communication

Relationship-building

Job description

Vida-Flo USA is seeking an energetic Wellness Consultant for its Murfreesboro clinic. You will welcome guests, identify their wellness goals, educate them on services, memberships, and perks, and help guide decisions with thoughtful recommendations.

This in-person, relationship-driven role emphasizes building lasting client connections, driving membership growth and revenue, coordinating scheduling and payments, and collaborating with the clinical team to deliver a seamless experience every day.