Wellness Concierge: Membership Growth Specialist

Root Whole Body; Portland (OR); On-site; USD 25,000 - 28,000; Full time

Job summary

Root Whole Body is seeking a Wellness Concierge to drive membership sign-ups and revenue growth in a fast-paced wellness space. You will guide clients through services, upsell memberships, and maintain a high-energy, guest-centric experience.

The role requires evenings/weekends, strong relationship-building, and a proactive approach to scheduling, outreach, and closing sales. A background in boutique fitness, spa, or hospitality is a strong fit.

Qualifications

• 2+ years in a client-facing role (boutique fitness, spa, salon, hospitality, or similar).
• 1+ year of sales or membership sales experience with measurable targets.
• Proven ability to meet or exceed sales goals.
• Comfortable with outreach, rebooking, and closing sales conversations.
• Availability for evenings and at least one weekend day.

Responsibilities

• Drive new Whole Body Health Account sign-ups and consistently meet or exceed monthly sales goals.
• Confidently recommend services, packages, and memberships based on client needs.
• Rebook clients and upsell services at every touchpoint using a structured checkout process.
• Track personal KPIs (conversion rate, bookings, membership sales) and take ownership of results.
• Actively manage the schedule to maximize booked capacity and minimize gaps.

Skills

Client-facing

Sales

Outbound outreach

Relationship building

Time management

Mindbody

CRM

Tools

Mindbody

CRM

Job description

Root Whole Body is seeking a Wellness Concierge to drive membership sign-ups and revenue growth in a fast-paced wellness space. You will guide clients through services, upsell memberships, and maintain a high-energy, guest-centric experience.

The role requires evenings/weekends, strong relationship-building, and a proactive approach to scheduling, outreach, and closing sales. A background in boutique fitness, spa, or hospitality is a strong fit.