Wellness Concierge & Membership Specialist

Vida-Flo USA; Decatur (GA); On-site; USD 23,000 - 28,000; Part time

Job summary

Vida-Flo USA is hiring a part-time front desk associate at our Atlanta-area clinics. You welcome guests, help them choose treatments, and guide membership savings while driving sales. This role blends reception duties with sales, and you will work with Registered Nurses.

You will greet, check in, take payments, explain memberships, promote boosts and packages, answer calls, and schedule appointments. The position requires strong communication, calm under pressure, reliable transport, and comfort

Qualifications

• Front desk experience and sales experience are required.
• Associate's degree or equivalent experience.
• Healthcare credential (EMT/Medical Assistant) is a plus.
• Excellent communication skills in person, on the phone and in writing.
• Calm and organized under busy conditions; handles unhappy guests with patience.
• Familiar with Square Appointments, Apple devices, Google Docs and MS Office.
• Reliable transportation to the clinic and to local offsite events.

Responsibilities

• Greet guests, check them in/out, and take payment.
• Explain memberships and packages, and recommend the one that fits how often the guest comes in.
• Promote boosts, injections and packages that match guest needs.
• Answer the phone, book appointments and follow up with guests after their visit.
• Build long-term relationships with new and returning guests.
• Keep the front of the clinic clean, stocked and welcoming.
• Contribute to the clinic's social media.

Skills

Front desk experience

Sales experience

Excellent communication

Customer service

Organized under pressure

Education

Associate's degree or equivalent experience

Tools

Square Appointments

Apple devices

Google Docs

Microsoft Office

Job description

Vida-Flo USA is hiring a part-time front desk associate at our Atlanta-area clinics. You welcome guests, help them choose treatments, and guide membership savings while driving sales. This role blends reception duties with sales, and you will work with Registered Nurses.

You will greet, check in, take payments, explain memberships, promote boosts and packages, answer calls, and schedule appointments. The position requires strong communication, calm under pressure, reliable transport, and comfort