Wellness Clinic GM — Service, Growth & Leadership

Massage Envy; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Massage Envy in Durham is seeking a General Manager to oversee daily clinic operations, including sales, guest service, staffing and financial results. You will uphold brand values of optimism, gratitude, excellence, consistency and empathy while promoting wellness plans and services.

Lead front desk coverage, coach staff, ensure compliance, hire and train personnel, drive performance, and coordinate with Area/ District Managers.

Qualifications

• High School Diploma required.
• Minimum 2 years of related experience.
• Strong leadership and coaching abilities.

Responsibilities

• Manage front desk for at least 25 hours weekly.
• Lead staff development and coaching.
• Meet monthly and annual clinic performance goals.
• Ensure high member and guest satisfaction.
• Hire, onboard, and train clinic staff.
• Maintain clinic operations and compliance.

Skills

Customer Service

Staff Coaching

Sales Leadership

Operations Management

Education

High School Diploma

Tools

Email

Spreadsheets

Databases

Word Processing

Job description

Massage Envy in Durham is seeking a General Manager to oversee daily clinic operations, including sales, guest service, staffing and financial results. You will uphold brand values of optimism, gratitude, excellence, consistency and empathy while promoting wellness plans and services.

Lead front desk coverage, coach staff, ensure compliance, hire and train personnel, drive performance, and coordinate with Area/ District Managers.