Welcoming Front Desk & Patient Care Coordinator

NUTRITIONAL WELLNESS CENTER OF SJ L; Palmyra (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

401(k) matching

Dental insurance

Job summary

Nutritional Wellness Center of SJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our Palmyra, NJ practice. Join a health-focused team dedicated to helping patients achieve wellness goals in a fast-paced, people-first environment.

You will greet patients, manage appointments, handle inquiries, collect forms and insurance data, process payments, and maintain HIPAA-compliant records while supporting daily office operations.

Qualifications

• Experience in a medical/wellness front desk is preferred.
• Excellent interpersonal and customer service skills with a patient-first attitude.
• Proficient with scheduling software, EMR/EHR, and Microsoft Office.
• Strong organizational skills and ability to multitask in a busy office.
• Knowledge of medical billing, insurance verification, or co-pay collection is a plus.
• HIPAA familiarity and patient confidentiality standards.
• High school diploma or equivalent required; associate degree or healthcare certification is a plus.

Responsibilities

• Greet and check in patients, creating a welcoming front desk experience.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer calls, respond to inquiries, and direct patients to staff as needed.
• Collect and verify patient intake forms, insurance information, and medical history.
• Process patient payments, co-pays, and billing transactions accurately.
• Coordinate communication between patients and wellness practitioners.
• Maintain organized patient records and HIPAA compliance.
• Support daily office operations including filing, supplies, and general tasks.

Skills

Customer service

Multitasking

Organizational skills

Empathy

Communication

Education

High school diploma or equivalent

Associate's degree or healthcare certification (a plus)

Tools

Scheduling software

EMR/EHR systems

Microsoft Office

Job description

Nutritional Wellness Center of SJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our Palmyra, NJ practice. Join a health-focused team dedicated to helping patients achieve wellness goals in a fast-paced, people-first environment.

You will greet patients, manage appointments, handle inquiries, collect forms and insurance data, process payments, and maintain HIPAA-compliant records while supporting daily office operations.