Patient Coordinator / Front Desk Wellness Assistant

NUTRITIONAL WELLNESS CENTER OF SJ L; Palmyra (NJ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k)

Employee discounts

Health insurance

401(k) matching

Dental insurance

Zusammenfassung

Nutritional Wellness Center of SJ in Palmyra, NJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice. You will greet patients, manage appointments, and support the daily operations of a small healthcare team.

The role requires strong interpersonal skills, experience in healthcare front desks, and proficiency with EMR/EHR systems and scheduling software. A high school diploma is required; healthcare certification is a plus.

Qualifikationen

• Experience in a medical/healthcare front desk role preferred.
• Strong customer service and compassionate, patient-first attitude.
• Proficiency with scheduling software and EMR/EHR systems.
• Knowledge of HIPAA and patient confidentiality standards.
• High school diploma required; healthcare certification a plus.

Aufgaben

• Greet and check in patients at front desk.
• Schedule, confirm, and manage appointments.
• Answer calls and direct inquiries to staff.
• Process patient payments and billing transactions.
• Maintain organized patient records and HIPAA compliance.
• Coordinate communication between patients and practitioners.
• Support daily office operations and supply management.

Kenntnisse

Customer service

Interpersonal skills

Communication

Multitasking

Organizational skills

Compassionate demeanor

Team player

Ausbildung

High school diploma or equivalent

Associate's degree or healthcare certification a plus

Tools

Scheduling software

EMR/EHR systems

Microsoft Office

Jobbeschreibung

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• 401(k) matching
• Dental insurance

About the Role:

Nutritional Wellness Center of SJ is looking for a warm, organized, and motivated Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice in Palmyra, NJ. This is a fantastic opportunity to be part of a health-focused team dedicated to helping patients achieve their wellness goals. If you thrive in a fast-paced, people-first environment, we want to hear from you!

Responsibilities:

• Greet and check in patients, creating a positive and welcoming front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Answer incoming calls, respond to inquiries, and direct patients to appropriate staff
• Collect and verify patient intake forms, insurance information, and medical history documentation
• Process patient payments, co-pays, and billing transactions accurately
• Coordinate communication between patients and wellness practitioners
• Maintain organized patient records and ensure HIPAA compliance at all times
• Support daily office operations including filing, supply management, and general administrative tasks

Requirements:

• Prior experience in a medical, chiropractic, wellness, or healthcare front desk role preferred
• Strong interpersonal and customer service skills with a compassionate, patient-first attitude
• Proficiency in scheduling software, EMR/EHR systems, and Microsoft Office
• Excellent organizational skills and ability to multitask in a busy office environment
• Knowledge of medical billing, insurance verification, or co-pay collection is a plus
• Familiarity with HIPAA regulations and patient confidentiality standards
• High school diploma or equivalent required; associate's degree or healthcare certification a plus

About Us:

Nutritional Wellness Center of SJ is a dedicated health and wellness practice serving the Palmyra, NJ community with a holistic approach to patient care. Our patients love us for our personalized attention, supportive environment, and commitment to helping them live healthier, more vibrant lives. Our team members enjoy a collaborative, mission-driven workplace where every role makes a meaningful difference in the lives of those we serve.