Patient Coordinator / Front Desk Wellness Assistant

NUTRITIONAL WELLNESS CENTER OF SJ L; Palmyra (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

401(k) matching

Dental insurance

Job summary

Nutritional Wellness Center of SJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our Palmyra, NJ practice. This role supports scheduling, patient intake, billing, and day-to-day operations in a fast-paced wellness environment.

Join a health-focused team dedicated to helping patients achieve their wellness goals; anticipate HIPAA-compliant records management and compassionate, patient-first service as core priorities.

Qualifications

• Prior experience in a medical, chiropractic, wellness, or healthcare front desk role preferred
• Strong interpersonal and customer service skills with a compassionate, patient-first attitude
• Proficiency in scheduling software, EMR/EHR systems, and Microsoft Office
• Excellent organizational skills and ability to multitask in a busy office environment
• Knowledge of medical billing, insurance verification, or co-pay collection is a plus
• Familiarity with HIPAA regulations and patient confidentiality standards
• High school diploma or equivalent required; associate's degree or healthcare certification a plus

Responsibilities

• Greet and check in patients, creating a positive and welcoming front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Answer incoming calls, respond to inquiries, and direct patients to appropriate staff
• Collect and verify patient intake forms, insurance information, and medical history documentation
• Process patient payments, co-pays, and billing transactions accurately
• Coordinate communication between patients and wellness practitioners
• Maintain organized patient records and ensure HIPAA compliance at all times
• Support daily office operations including filing, supply management, and general administrative tasks

Skills

Customer service

Scheduling software

EMR/EHR systems

Organization

Multitasking

HIPAA compliance

Compassionate communication

Medical billing awareness

Interpersonal skills

Education

High school diploma or equivalent

Associate's degree or healthcare certification a plus

Tools

Practice management software

Billing software

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• 401(k) matching
• Dental insurance

About the Role:

Nutritional Wellness Center of SJ is looking for a warm, organized, and motivated Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice in Palmyra, NJ. This is a fantastic opportunity to be part of a health-focused team dedicated to helping patients achieve their wellness goals. If you thrive in a fast-paced, people-first environment, we want to hear from you!

Responsibilities:

• Greet and check in patients, creating a positive and welcoming front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Answer incoming calls, respond to inquiries, and direct patients to appropriate staff
• Collect and verify patient intake forms, insurance information, and medical history documentation
• Process patient payments, co-pays, and billing transactions accurately
• Coordinate communication between patients and wellness practitioners
• Maintain organized patient records and ensure HIPAA compliance at all times
• Support daily office operations including filing, supply management, and general administrative tasks

Requirements:

• Prior experience in a medical, chiropractic, wellness, or healthcare front desk role preferred
• Strong interpersonal and customer service skills with a compassionate, patient-first attitude
• Proficiency in scheduling software, EMR/EHR systems, and Microsoft Office
• Excellent organizational skills and ability to multitask in a busy office environment
• Knowledge of medical billing, insurance verification, or co-pay collection is a plus
• Familiarity with HIPAA regulations and patient confidentiality standards
• High school diploma or equivalent required; associate's degree or healthcare certification a plus

About Us:

Nutritional Wellness Center of SJ is a dedicated health and wellness practice serving the Palmyra, NJ community with a holistic approach to patient care. Our patients love us for our personalized attention, supportive environment, and commitment to helping them live healthier, more vibrant lives. Our team members enjoy a collaborative, mission-driven workplace where every role makes a meaningful difference in the lives of those we serve.