Patient Concierge & Wellness Front Desk Coordinator

NUTRITIONAL WELLNESS CENTER OF SJ L; Palmyra (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

401(k) matching

Dental insurance

Job summary

Nutritional Wellness Center of SJ in Palmyra, NJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice. You will greet patients, manage appointments, and support the daily operations of a small healthcare team.

The role requires strong interpersonal skills, experience in healthcare front desks, and proficiency with EMR/EHR systems and scheduling software. A high school diploma is required; healthcare certification is a plus.

Qualifications

• Experience in a medical/healthcare front desk role preferred.
• Strong customer service and compassionate, patient-first attitude.
• Proficiency with scheduling software and EMR/EHR systems.
• Knowledge of HIPAA and patient confidentiality standards.
• High school diploma required; healthcare certification a plus.

Responsibilities

• Greet and check in patients at front desk.
• Schedule, confirm, and manage appointments.
• Answer calls and direct inquiries to staff.
• Process patient payments and billing transactions.
• Maintain organized patient records and HIPAA compliance.
• Coordinate communication between patients and practitioners.
• Support daily office operations and supply management.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Organizational skills

Compassionate demeanor

Team player

Education

High school diploma or equivalent

Associate's degree or healthcare certification a plus

Tools

Scheduling software

EMR/EHR systems

Microsoft Office

Job description

Nutritional Wellness Center of SJ in Palmyra, NJ is seeking a warm, organized Patient Coordinator / Front Desk Wellness Assistant to be the welcoming face of our practice. You will greet patients, manage appointments, and support the daily operations of a small healthcare team.

The role requires strong interpersonal skills, experience in healthcare front desks, and proficiency with EMR/EHR systems and scheduling software. A high school diploma is required; healthcare certification is a plus.