Welcoming Dental Front Desk Coordinator

RICHMOND ADAPTIVE DENTAL CARE PLLC; Virginia; Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

RICHMOND ADAPTIVE DENTAL CARE PLLC is seeking a Front Desk Coordinator to streamline daily operations in a patient‑friendly dental practice. You will greet patients, verify information, schedule appointments, handle insurance tasks, and support billing with accurate, courteous service.

We value organized, detail‑oriented team players who can multitask and maintain HIPAA compliance while delivering a welcoming patient experience.

Qualificações

• Customer service oriented and professional.
• Experience with common dental software.
• Knowledge of PPO, HMO, Medicaid, and pre-authorizations.
• Clear verbal and written communication.
• Ability to multitask handling phones and admin tasks.
• HIPAA privacy knowledge.
• Basic payment posting and balancing.

Responsabilidades

• Greet patients, verify info, update records, and manage end-of-visit procedures.
• Manage calendars, confirm appointments, cancellations, optimize schedules.
• Verify insurance eligibility, benefits, frequencies, and pre-authorizations.
• Present treatment plans, collect payments, explain balances, and process claims.
• Answer calls, respond to messages, maintain professional communication.
• Maintain HIPAA-compliant patient records and support office operations.

Conhecimentos

Customer service

Dental software

Insurance knowledge

Communication

Multitasking

HIPAA compliance

Basic accounting

Ferramentas

Dentrix

Eaglesoft

OpenDental

Descrição da oferta de emprego

RICHMOND ADAPTIVE DENTAL CARE PLLC is seeking a Front Desk Coordinator to streamline daily operations in a patient‑friendly dental practice. You will greet patients, verify information, schedule appointments, handle insurance tasks, and support billing with accurate, courteous service.

We value organized, detail‑oriented team players who can multitask and maintain HIPAA compliance while delivering a welcoming patient experience.