Front Office Coordinator

Guardian Dentistry Partners; Richmond (VT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Holidays

401k with matching

Health, dental & vision plan

Life & Disability Insurance

Flexible schedules

Job summary

Richmond Dental is seeking a Front Office Coordinator to greet patients, vendors, and guests while handling daily administrative tasks in a dental practice. You will work within a high-energy, fully digital environment, supporting the practice leader and team.

The role emphasizes meticulous record-keeping, appointment scheduling, treatment plan presentation, and patient satisfaction. Strong Dentrix and Office skills are valued, with a commitment to HIPAA and OSHA guidelines.

Qualifications

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA and HIPAA guidelines.
• Facility with Microsoft Office and dental software.
• Contribute to a respectful, collaborative environment.

Responsibilities

• Maintain accurate records for provider, insurance and patient accounts.
• Schedule and confirm patient appointments to optimize provider time.
• Present treatment plans and financial responsibilities clearly.
• Address patient concerns calmly and professionally.
• Support clinical team with operatory setup and instrument sterilization.
• Perform other duties per management instructions.

Skills

Dental office experience

Dentrix experience

Communication skills

OSHA/HIPAA knowledge

Microsoft Office

Team collaboration

Tools

Dentrix

Dental practice management software

Microsoft Office

Job description

Location: Richmond Dental Dental Front Office Coordinator (Richmond, VT) Salary Range: $25.00 - $32.00 HourlyRichmond Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.Full-time Schedule: Monday 8:30am-5pm; Tuesday, Wednesday, & Thursday 7:30am-4pm; Friday 7:30am-3pmDuties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Qualifications

• 2-3 years experience preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance
• Flexible Schedules

FLSA Status Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.