Dental Front Desk Coordinator - Patient Care & Scheduling

Norman, Obeck, & Foy; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly rate based on time/

Paid Time Off (PTO)

Medical, dental, and vision insurance

401(k) with employer matching

Professional development and growth

Supportive, team-oriented work env.

Modern technology and well-equipped op

Job summary

Norman, Obeck, & Foy in Richmond, VA is seeking a Patient Care Coordinator to join the Front Office team. This role manages patient check-in, scheduling, insurance verification, and payments, contributing to a smooth patient experience.

The ideal candidate has at least one year of dental front office exposure, strong communication, and the ability to multitask in a fast-paced environment. Competitive hourly compensation and supportive, team-oriented culture are offered.

Qualifications

• 1 year of dental/healthcare front office experience
• Experience with dental insurance verification
• Familiarity with practice management software
• Excellent communication and interpersonal skills

Responsibilities

• Greet and check in patients with a welcoming, professional demeanor
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills

Communication skills

Interpersonal skills

Multitasking

Teamwork

Customer service mindset

Attention to detail

Tools

Practice management software

Job description

Norman, Obeck, & Foy in Richmond, VA is seeking a Patient Care Coordinator to join the Front Office team. This role manages patient check-in, scheduling, insurance verification, and payments, contributing to a smooth patient experience.

The ideal candidate has at least one year of dental front office exposure, strong communication, and the ability to multitask in a fast-paced environment. Competitive hourly compensation and supportive, team-oriented culture are offered.