Dental Front Desk Manager — Welcoming, Efficient Ops

Velocity Staffing; Richmond (VA); Sur place; USD 38 000 - 55 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Company parties

Competitive salary

Free food & snacks

Health insurance

Paid time off

Résumé du poste

Velocity Staffing is seeking a Front Desk Coordinator for a Richmond-area dental practice. You will greet patients, verify information, schedule appointments, handle insurance verification, and support financial coordination in a welcoming, HIPAA‑compliant environment.

Ideal candidates have 1–2 years front desk experience, proficiency with Dentrix/Eaglesoft/OpenDental, strong communication, bilingual English/Spanish a plus, and a calm, organized approach.

Qualifications

• Front desk experience in a dental or medical setting.
• Ability to verify insurance and manage patient records.
• Proficient with common dental software and HIPAA rules.

Responsabilités

• Patient Check-In/Out — Greet patients, verify information, update records, and manage end-of-visit procedures.
• Appointment Scheduling — Manage calendars, confirm appointments, handle cancellations, and optimize provider schedules.
• Insurance Verification — Confirm eligibility, benefits, frequencies, and pre-authorizations.
• Financial Coordination — Present treatment plans, collect payments, explain balances, and process claims.
• Phone & Communication Management — Answer calls, respond to messages, and maintain professional communication.
• Record Management — Maintain accurate patient records and ensure HIPAA compliance.
• Office Support — Assist with daily administrative tasks, reports, and office organization.

Connaissances

Customer service

Dental software knowledge

Insurance understanding

Communication skills

Multitasking

HIPAA knowledge

Basic accounting

Outils

Dentrix

Eaglesoft

OpenDental

Description du poste

Velocity Staffing is seeking a Front Desk Coordinator for a Richmond-area dental practice. You will greet patients, verify information, schedule appointments, handle insurance verification, and support financial coordination in a welcoming, HIPAA‑compliant environment.

Ideal candidates have 1–2 years front desk experience, proficiency with Dentrix/Eaglesoft/OpenDental, strong communication, bilingual English/Spanish a plus, and a calm, organized approach.