Weekend Shelter Counselor – Trauma-Informed Life Skills

Community-Teamwork-Inc; Chelmsford (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

5% employer 401(k) after 6 months

Great coworkers and mission

Job summary

Community Teamwork is seeking a Residential Counselor for our Shelter Staff program in Massachusetts. You will support clients in a congregate emergency shelter, enforcing house rules and safety while providing life skills guidance and crisis intervention as needed.

The role emphasizes trauma-informed, client-centered care, intake support, and daily housekeeping, with a focus on equity and compassion within a community services setting.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Proficient with basic computer software and data collection.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations to ensure smooth operation of the site.
• Respond effectively to emergency situations, document appropriately, and communicate according to guidelines.
• Complete the intake process for new guests.
• Provide support and structure, addressing guest/resident problems or concerns.
• Initiate crisis intervention when necessary.
• Record documentation as required by program guidelines.
• Uphold CTI values: Equity, Integrity, Compassion.

Skills

Customer service

Organizational skills

Interpersonal communication

Oral and written communication

Education

High School Diploma or equivalent

Tools

Data collection

Job description

Community Teamwork is seeking a Residential Counselor for our Shelter Staff program in Massachusetts. You will support clients in a congregate emergency shelter, enforcing house rules and safety while providing life skills guidance and crisis intervention as needed.

The role emphasizes trauma-informed, client-centered care, intake support, and daily housekeeping, with a focus on equity and compassion within a community services setting.