Trauma-Informed Weekend Shelter Counselor

Community Teamwork; Lowell (MA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Paid Sick Leave

401(k) employer contribution

Strong mission and community impact

Job summary

Community Teamwork in Lowell, MA is seeking a part-time Residential Counselor to support guests in our shelter program on Saturdays and Sundays 8 AM–4 PM. You will provide life skills support and help maintain a safe, trauma-informed environment.

You will enforce rules, assist with intake, respond to emergencies, document consistently, and collaborate with staff to uphold CTI values of Equity, Integrity and Compassion.

Qualifications

• High School Diploma or equivalent
• At least one year in human services with individuals in need
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic software and data collection
• Good attention to detail

Responsibilities

• Ensure the safety of guests and the site
• Enforce rules and regulations to ensure smooth operation of the site
• Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
• Complete the intake process for new guests
• Provide support and structure, addressing guest/resident problems or concerns
• Initiate crisis intervention when necessary
• Record documentation as required by program guidelines
• Uphold the values of CTI - Equity, Integrity, Compassion

Skills

Customer service

Crisis management

Communication

Attention to detail

Computer literacy

Education

High School Diploma

Job description

Community Teamwork in Lowell, MA is seeking a part-time Residential Counselor to support guests in our shelter program on Saturdays and Sundays 8 AM–4 PM. You will provide life skills support and help maintain a safe, trauma-informed environment.

You will enforce rules, assist with intake, respond to emergencies, document consistently, and collaborate with staff to uphold CTI values of Equity, Integrity and Compassion.