Weekend Shelter Counselor - Crisis Support & Safety

Community Teamwork; Lowell (MA); On-site; USD 28,000 - 29,000; Part time

Job summary

Community Teamwork is seeking a Residential Counselor to support clients in a congregate emergency shelter setting in Lowell, MA. The role focuses on life skills coaching, safety, and trauma-informed, client-centered guidance.

Responsibilities include intake, enforcing house rules, crisis management, and regular documentation. The position emphasizes ensuring guest safety, enforcing site rules, and crisis intervention, with duties spanning daily site operations and client support within the

Qualifications

• HS diploma or equivalent.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Excellent crisis management skills.
• Proficient computer skills in basic software and data collection.
• Good attention to detail.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations to ensure smooth operation of the site.
• Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
• Complete the intake process for new guests.
• Provide support and structure, addressing guest/resident problems or concerns.
• Initiate crisis intervention when necessary.
• Record documentation as required by program guidelines.
• Uphold the values of CTI - Equity, Integrity, Compassion.

Skills

High School Diploma

Customer service

Crisis management

Computer skills

Attention to detail

Education

High School Diploma

Job description

Community Teamwork is seeking a Residential Counselor to support clients in a congregate emergency shelter setting in Lowell, MA. The role focuses on life skills coaching, safety, and trauma-informed, client-centered guidance.

Responsibilities include intake, enforcing house rules, crisis management, and regular documentation. The position emphasizes ensuring guest safety, enforcing site rules, and crisis intervention, with duties spanning daily site operations and client support within the