Weekend Patient Access Specialist — Scheduling & Verifications

UNC Health; Chapel Hill (NC); Vor Ort; USD 26.000 - 37.000; Vollzeit

Zusammenfassung

UNC Health in Chapel Hill is seeking a patient access registrar to ensure accurate ADT data, process patient registrations, and support timely billing and insurance processing. The role requires navigating the hospital and working most of the shift on foot during weekend hours.

The position emphasizes accurate information, coordination with providers, and meeting upfront collections targets while maintaining high-quality service. This is a full-time, onsite role with standard 40-hour weeks.

Qualifikationen

• Two years of customer service and/or clerical experience required.
• High school diploma or GED required.

Aufgaben

• Ensures and verifies key ADT information is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required. Attempts to reschedule cancellations when possible and communicates cancellations to provider as necessary.
• Completes and documents all governmental, regulatory, financial, and contractual forms in accordance with procedure and ensures they are scanned/saved to the correct location.
• Utilizes price estimation tool during registration to provide the most accurate estimate to patients.
• Meets departmental target for upfront collections including deposits, estimated amounts due, co-pays, and/or prior balances.
• Participates in departmental QA by using system work queues to minimize errors and correct issues daily.

Kenntnisse

Customer service

Clerical

Ausbildung

High school diploma or GED

Jobbeschreibung

UNC Health in Chapel Hill is seeking a patient access registrar to ensure accurate ADT data, process patient registrations, and support timely billing and insurance processing. The role requires navigating the hospital and working most of the shift on foot during weekend hours.

The position emphasizes accurate information, coordination with providers, and meeting upfront collections targets while maintaining high-quality service. This is a full-time, onsite role with standard 40-hour weeks.