Patient Access Specialist (Weekend Onsite)

UNC Health; Hendersonville (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Pardee UNC Health Care is seeking a Patient Access Representative I to be the first point of contact for patients and to register them for services, guiding them into our care system. The role is onsite with weekend hours and supports the Patient Accounting team.

The position requires a high school diploma or GED, and experience in customer service, with familiarity in EMR/POS or inventory systems preferred. Excellent communication and accuracy are essential for success.

Qualifications

• High school diploma or GED is required.
• Experience in a customer service role is required.
• Experience with an EMR/POS or inventory system is preferred.

Responsibilities

• Greets and registers patients for services and guides them into the care system.
• Verifies patient identities and updates demographic and insurance information in the EMR.
• Explains health insurance coverage, collects co-pays, and assists with required forms.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

Tools

EMR system

POS system

Inventory system

Job description

Pardee UNC Health Care is seeking a Patient Access Representative I to be the first point of contact for patients and to register them for services, guiding them into our care system. The role is onsite with weekend hours and supports the Patient Accounting team.

The position requires a high school diploma or GED, and experience in customer service, with familiarity in EMR/POS or inventory systems preferred. Excellent communication and accuracy are essential for success.